Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (718) 805-7770 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

We have FREEZERS but limited stock. Please call to check availability.
REBATE
LIMITED STOCK
Energy Star Logo
3.6 | 2010 Reviews

28 cu. ft. 4-Door French Door, Standard Depth, Ice & Water, Double Freezer, Stainless Steel

LG LMXS28626S

Features

  • Enjoy a 2-year limited warranty on select appliances purchased through December 31, 2026 via the ThinQ® app. Terms apply.
  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator
  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"
  • Energy Star Rated: Yes
  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No
  • Sabbath Mode: Yes
  • WiFi Connected: Yes

See More

*Price MATCH Guaranteed! We Sell For Less Everyday!

 
Image Feature

Fresher is better.

Smart Cooling® system is designed to maintain superior conditions within the refrigerator. The Linear Compressor reacts quickly to temperature fluctuations and helps keep your food fresher, longer. Meanwhile, strategically-placed vents in every section help to surround your food with cool air no matter where you put it.

Image Feature

Fresh Air Inside

Your food isn't the only thing that stays fresh. LG offers a 3-layer Fresh Air Filter with a dedicated fan that pushes cleaner, fresher air into the fridge.

Watch Video

Image Feature

Save money. Save energy.

This ENERGY STAR® Certified LG refrigerator exceeds minimum federal energy standards to positively impact your energy bill, your energy consumption, and most importantly, the environment.

Image Feature

The Look You Love Without the Fuss.

Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

Image Feature

A Smarter Home Starts with the LG ThinQ® App

The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your refrigerator remotely, track energy and filter usage, use with Google or Alexa voice assistants, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to notify you of potential issues like temperature changes. ThinQ UP appliances receive software updates for new features and enhancements. Learn more.

Image Feature

Store More

Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach. Learn more about how LG 4-Door Refrigerators can elevate your kitchen here .

Image Feature

Ready to Serve, at Just the Right Temp.

This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Fresher is better. Smart Cooling® system is designed to maintain superior conditions within the refrigerator. The Linear Compressor reacts quickly to temperature fluctuations and helps keep your food fresher, longer. Meanwhile, strategically-placed vents in every section help to surround your food with cool air no matter where you put it.

Fresh Air Inside Your food isn't the only thing that stays fresh. LG offers a 3-layer Fresh Air Filter with a dedicated fan that pushes cleaner, fresher air into the fridge.

Save money. Save energy. This ENERGY STAR® Certified LG refrigerator exceeds minimum federal energy standards to positively impact your energy bill, your energy consumption, and most importantly, the environment.

The Look You Love Without the Fuss. Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG's PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.

A Smarter Home Starts with the LG ThinQ® App The ThinQ app offers control and convenience for smart LG appliances to help you simplify life and enjoy the comforts of home. Manage and monitor your refrigerator remotely, track energy and filter usage, use with Google or Alexa voice assistants, and more. ThinQ Care appliances send usage, maintenance, and diagnostic alerts to notify you of potential issues like temperature changes. ThinQ UP appliances receive software updates for new features and enhancements. Learn more.

Store More Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family's favorite foods and keeps them conveniently organized and within reach. Learn more about how LG 4-Door Refrigerators can elevate your kitchen here .

Ready to Serve, at Just the Right Temp. This full-width, temperature-controlled drawer makes party preparations a snap. Store everything from deli platters to fruit trays at just the right temperature.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • Enjoy a 2-year limited warranty on select appliances purchased through December 31, 2026 via the ThinQ® app. Terms apply.
  • 28 cu.ft. Large Capacity lets you stock up on more of your favorites
  • Fingerprint and smudge resistant finish lets you clean easily with a quick wipe
  • Door Cooling+ helps maintain a cold interior everytime you open the fridge and take out food
  • 2 Freezer Drawers for Maximum Organization
  • Store all your favorite foods while getting the ice you need through the SpacePlus® Ice System
  • ThinQ Care helps monitor and maintain your refrigerator so it works efficiently for longer
Capacity
Freezer (cu.ft.) 9.2 cu.ft.
Refrigerator (cu.ft.) 18.6 cu.ft.
Total Capacity (cu.ft.) 27.8 cu.ft.
Convenience
ADA Compliant No
Auto Closing Door Hinge Yes
Child Lock Yes
LoDecibel™ Quiet Operation Yes
Temperature Controls Electronic/Digital
Cooling
Evaporator Yes
Fresh Air Filter Yes
Inverter Compressor Yes
Multi-Air Flow™ System Yes
Smart Cooling® System Yes
Temperature Sensors 6
Dimensions/Clearances/Weights
Carton Dimensions (WxHxD) 38" x 73" x 39"
Counter Depth No
Depth (Total with Door Open) 48.63"
Depth with Handles 36.25"
Depth without Door 29.88"
Depth without Handles 33.75"
Height to Top of Case 68.5"
Height to Top of Door Hinge 69.75"
Installation Clearance Sides 1/8
Standard Depth Yes
Weight (Unit/Carton) 311 lbs./ 335lbs.
Width 35.75"
Width (Door Open 90 with Handle) 44.25"
Width (Door Open 90 without Handle) 39.25"
Energy
Energy Consumption (kWh/Year) 724
ENERGY STAR Qualified Yes
Freezer
Divider Yes
Door Type Pull Drawer
Drawers 2-Tier Organization
DuraBase™ Solid Drawer Base Yes
Freezer Handle Vista
Freezer Light Premium LED
Limited Warranty & UPC
Compressor (Parts & Labor) 5 Years
Compressor (Parts Only) Yes
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
Smart Inverter Compressor (Parts Only) 6 - 10 Years
UPC 048231794787
Materials and Finishes
All Available Colors PrintProof™ Stainless Steel PrintProof™ Black Stainless Steel
Back Flush & Metal Cover Over Mechanical Parts
Contour Door Yes
Handles Matching Commercial Handles
Hidden Hinges Yes
Surface Smooth
Refrigerator
Cantilevered Shelves Yes
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear)
Folding Shelf 1
Glide N' Serve™ Drawer Yes
No. of Bins 6 total (2 adjustable gallon sized)
No. of Shelves 4 Split (3 Fixed+1Folding)
Refrigerator Light Ceiling LED
Shelf Construction SpillProtector™ Tempered Glass
Summary
Display Type Membrane / White LED
Series LG
Type French 4-Door
Refrigerator ThinQ® Smart Features
SmartDiagnosis™ Yes
ThinQ® Smart Technology Yes
ThinQ Care™ Yes
Voice Activation Yes
Wi-Fi Enabled Yes
Works with Amazon Alexa, Google Assistant
Water & Ice System
Daily Ice Production (lbs) 3.5 lbs
Dispenser Light Yes
Dispenser Type Integrated Tall Ice & Water Dispenser
Ice & Water Dispenser Yes
Ice Storage Capacity (lbs) 2.5 + 4.0
Ice System Slim SpacePlus®
IcePlus™ Production (lbs) 3.8 lbs
Water Filter LT1000P
Full-Convert Drawer™
Full-Convert Drawer™ Divider Yes

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: French Door Refrigerator

  • Dimensions

  • Width: 35.75"
  • Height: 69.75"
  • Depth: 36.25"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 27.8 (cu. ft.)
  • Fresh Food Capacity: 18.4 (cu. ft.)
  • Freezer Capacity: 9.3 (cu. ft.)
  • Icemaker: Yes
  • Dispenser: Yes
  • Counter Depth: No

  • Extras

  • Sabbath Mode: Yes
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 4/9/2026 to 12/31/2026 Must be postmarked by: 2/28/2027

Purchase a qualifying LG product and register it through ThinQ app to extend the original 1 Year LG Limited Manufacturer Warranty to 2 Years at no cost, valued up to $185. Rebate form must be postmarked by 2/28/2027.

Poster Image

Watch Video

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg.w1920.jpg","profile":"W1920","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg.w960.jpg","profile":"W960","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg.w480.jpg","profile":"W480","width":400,"height":265},{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg.w240.jpg","profile":"W240","width":240,"height":159}],"src":{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg","width":400,"height":265},"runtimeSrc":{"src":"/www.lg.com/us/images/refrigerators/md05870516/gallery/desktop-01.jpg.web.jpg","width":400,"height":265},"assetWrapper":"tour","alt":"LG LMXS28626S Refrigerators","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"The Look You Love Without the Fuss.","description":"Now you can have all of the things you love about stainless, without the need for special cleaners or constant attention. LG\u2019s PrintProof™ fingerprint and smudge resistant finish easily wipes clean with a soft, dry cloth for a distinctive kitchen that handles real-life in style.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/print_proof_finish_d2.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"The Look You Love Without the Fuss.","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"\n Peace of mind\n \n built-in\n ","description":"Now select LG appliances come with Proactive Customer Care, activated when you download the ThinQ® app and connect your smart appliance. Get recommended maintenance tips and usage reports to help keep your appliances running at their best. Plus receive alerts for potential problem before they arise.","media":{"sources":[{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/features/ha_pcc_pdp_module_refrigerator-desktop.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"\n Peace of mind\n \n built-in\n ","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Store More.","description":"Stock-up and store everything you need. With a cavernous 28 cubic feet of space, this LG French Door refrigerator gives you ample space for all of your family\u2019s favorite foods and keeps them conveniently organized and within reach.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/store-more-lmxs28626s-d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Store More.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"The Ultimate In Organization.","description":"Leave the pint of ice cream and frozen turkey where they belong. With 2 separate freezer drawers, you have easy, organized access to the things you need often\u2014and ample, lower space for the things you don\u2019t.","media":{"sources":[{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/rf/features/d_freezer.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"The Ultimate In Organization.","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.6 out of 5

62% of reviewers recommend this product.

1 Stars

LG Appliance Service a Total Failure

CPT_n_KY 6/29/2026

Compressor died on May 10th 2026. After only 5 years. Its now June 29th 2026. Took until June 9th to get service on site. He replaced compressor it then coded out after 3hrs. Tech returned a week or so later. He replaced compressor again along with a copper tubing piece. It worked for 3 days. LG wants him to come back again and run some kind of checks and test. He cant be here until July 8th. LG has the worst service. On the planet. We will never ever buy another LG appliance. We just ordered a new refrigerator and it is not an LG.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Employee Test

Captain Doug 6/26/2026

This is a test by an employee. I want to see what this process looks like.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Worst experience with customer support

Ram A 6/25/2026

My Refrigerator stopped working in less than a year live chat customer support is really worst they are very irresponsible.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Compressor still not working after being rdplaced

Scott Savage 6/16/2026

Originally posted on lg.com

No, I do not recommend this product

1 Stars

Unhappy25 6/15/2026

In the beginning it worked fine. I like the configuration. The 60/40 doors and the configurable drawer. However within 3 years it stopped making ice then wouldnt stay cold. It was finally fixed under warranty but in less than a year it went out again. After a few attempts the technician said the problem was internal and could not be fixed. Now I have this giant heavy metal box thats in the way. Not a good experience.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Like energy efficiency

Grandpa Greg 6/15/2026

This refrigerator is to replace the seven year-old one that failed on us. Its basically the same refrigerator but it updated compressor and refrigerant gas and a few more extra features like craft ice but basically the same. The difference is the way storage is inside of it. The shelves are not very easy to store things and we had to jockey things around but its doable. Other than that the machine performs as expected the craft ice the big ones theyre 2 inch and diameter theyre a little slow and making make six at a time but it takes a while but thats a nice feature overall I like LG because thats all the products we have everything in our house is LG and this is just a new addition to what we have so hopefully itll last us 7 to 10 years and then by then who knows what well have but it was delivered very promptly. It was delivered very efficiently and Home Depot did an excellent job with their delivery crew so I wanna compliment them. I will say though it took three refrigerators to get a working one but thats OK. I understand things are sometimes a little difficult now but were very pleased with it so far. Off-topic I like the thin app from LG ThinQ. It really works well. It monitors all the appliances. You can turn the stove on from remote location. You could look at the refrigerator if its on and running and what its doing from a remote location the only thing I wish you would do is give you the internal temperature. I had to buy a separate Wi-Fi for the thermometer for that but I can tell what the temperature is the refrigerator from any place on the Earth which wouldve been nice when the other one failed because we were at Disney and we didnt we came home in three days we lost a lot of food.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

4DrFrenchDrThinQRefFreez 6/13/2026

Our LG 4 Door French Door refrigerator / freezer is our best ever in 56 years Looks fabulous Performs even better The technology design and ample space is great We are very pleased with our selection.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Cooling

Bad brand 6/11/2026

Originally posted on lg.com

No, I do not recommend this product

1 Stars

LEMON

Sandykj59 6/10/2026

Can you say LEMON? Yep This refrigerator is a very expensive lemon LG doesnt stand behind their products. We will never purchase them again
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Do not buy horrendous customer service

Lori777777 6/5/2026

Dont buy an LG refrigerator. When it breaks their customer service is absolutely horrendous. Words cannot express how much I despise them. I feel like its abuse of the customer.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

We Got A Lemon

Sandykj59 6/2/2026

Our beautiful LG refrigerator is a lemon The compressor has gone out the cooling feature has frozen up and needed to be replaced and its not even 5 years old Beware Dont buy one if youre smart Its been a nightmare
Originally posted on lg.com

No, I do not recommend this product

3 Stars

The door bins break easily

LG ref owner 5/30/2026

I have had an issue with the door bins. All of them on the right side cracked badly within 4 months. LG was quick to respond when I reached out however the first shipment was bins for the left side door the second was only one bin the third never did arrive. I just contacted you yesterday and we are trying for #4 shipment
Originally posted on lg.com

No, I do not recommend this product

1 Stars

No parts available to fix

Snyd682003 5/16/2026

Had this fridge for 3 months ice and water stopped working no parts can be found to fix it. Would not recommend this fridge.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Drawers are right suze

Vlsk 5/13/2026

Originally posted on lg.com

Yes, I recommend this product

1 Stars

Customer Service is a nightmare

Veronica Charles 5/6/2026

2 weeks after purchase the ice maker quit working Customer Service was a nightmare. Rude waisted months sending and doing everything they asked they promised a replacement gave me the new refrigerator model number it never came and then I got a call telling me you decided not to exchange it. This Fiasco took more than 4 months
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Absolutely Garbage

Jackson M Hall 4/29/2026

Absolutely sh1t. I spent 62 days without a functioning fridge. Six service calls later the fridge still doesnt work. Four principle escalation specialists later and still no resolution. Off to arbitration we go per the warranty contract. Still waiting for the call back. 608-669-7368
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Noisy as a cat caught in a paper shredder

Disgruntled LG Loyalist 4/26/2026

The water valve for the ice maker makes a horrible screeching sound when filling. Replaced twice with no effect. Previous LG fridges were whisper quiet. I DID NOT receive or purchase this product at a discounted cost at no cost for an incentive i.e. sweepstakes entry reward gift card or because I have a material connection with LG i.e. employee endorser family member or friend in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG.*
Originally posted on lg.com

No, I do not recommend this product

1 Stars

TERRIBLE. DO NOT BUY

KS11 4/23/2026

This fridge is absolute trash. Compressor/condenser/freon leak all in year 5 of the fridge. LG is not helpful with getting an actual resolution only sending out technicians 3+ times to keep working on the flat rate repair which will never actually occur. They are just waiting for you to get tired of coordinating and buy a new fridge. This is my 3rd LG appliance that has had a major issue from the same purchase in 2020. Never again LG RUN from their products.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Good features but poor after-sales support

Mister Mixed Feelings 4/19/2026

Well the product itself has a nice-enough feature set. Ample room the 2 freezer drawers are convenient its nice to have the flexible shelving etc. But we hit a wall on a service issue -- compressor failed it took weeks for LG warranty service to resolve it we had to buy another refrigerator and freezer. We wont be buying an LG again. Notifications in the app on day 10 that your refrigerator seems to be having an issue were unhelpful.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

LG wouldnt approve my black-owned repair company

Paul320 4/9/2026

I purchased a LG refrigerator for $2800 and it stopped cooling in 4 yrs. I used a local black owned repair shop that I always support because he is reliable and knows how to fix multiple brands. They came out multiple times diagnosed it as a leak in the system and deemed it non repairable. There is a 5 yr full warranty including labor on the sealed system because its a known problem. I contacted LG and they said they could approve my local service repair shop if I provided the contact info. I provided the repair shop info and immediately got a response from LG of not gonna happen. I asked for the reason my repair shop was declined in writing and they will not give it to me. Instead they want to set up a LG service guy from 2+ hours away. I explained to them that the last time I used an LG guy from 2 hours away it took two months to fix it and they were incompetent. LGtell me why my local repair shop is not capable of fixing an LG refrigerator. It is obvious from their logo that they are proudly black owned Unfortunately at LG that means not gonna happen I will never buy an LG product again based on their terrible quality and even worse customer service that I feel doesnt support local black owned businesses. Btwif you are reading this and live in the Destin Florida area please support this local repair shophes awesome GMB Appliance Repair in Defuniak Springs Florida https://gmbappliancesprotech.com/
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Good luck finding a repair person to work on an LG

Teribamo 2/4/2026

Dealing with the LG company is a NIGHTMARE My LG fridge broke after 8 years. I tried to find a repair person but every where I called NOONE will work on an LG. I bought it at Lowes so I called the store and they dont have anyone who works on LGs. So I called the company. The compressor is still under warranty but LG told me I was responsible for finding someone to replace it They finally gave me a list of seven LG repair centersI called all seven and NONE of them will work on an LG several of them said I dont know why they gave you my info I dont do LGs Finally found one company on my own that would do the repair when I asked one of the reps why no one will work on LGs he told me the appliances break all the time and the company is too difficult to deal with. I will NEVER buy another LG anything
Originally posted on lg.com

No, I do not recommend this product

2 Stars

No light in bottom freezer - buy the cheaper model

Wisconthin 1/11/2026

Dont buy this. Buy the cheaper one - hundreds of dollars less - that has just one freezer compartment with a sliding tray. The bottom freezer drawer in this model has NO LIGHT so its apparently for overflow long-term storage. Half of the top drawer - what would be in the the sliding tray of the cheaper model - is wasted with ice storage which needs lighting like a hole in the head. Im going to use that half for frozen food and put the ice bin in my master bedroom closet for shoe storage.
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Horrible Refrigerator - Not Worth Money

Susan Nola 12/26/2025

Purchased in April 2018 - compressor had to be replaced in Junec2021 ice maker had to be replaced in September 2024 now in December 2025 new service placed because freezer stopped cooling. Worst refrigerator ever LG customer service line terrible to work with - they keep transferring you to another department you have to repeat entire problem all over again even though appliance is registered on their website. Alot of time spent on phone with no resolution or idea of problem even after me suggesting they run a smart diagnosis.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Two Compressors failed in 7 years

Dong2017 11/5/2025

Ive had this LG refrigerator for 7 years and it has been a major disappointment. The first compressor failed after just one year. Thankfully I purchased it from Costco which gave me a two-year warranty so that repair was covered. However the second compressor failed after six years of use. I contacted LG to see if they would offer a discount on the repair fee but they declined. In total Ive spent over $2000 and the experience has been frustrating. The advertised 10-year inverter linear compressor warranty is misleading because it only covers the partnot the labor. The labor costs are significant so dont assume youre protected. Beyond the compressor issues there were other problems during its lifetime: Door alignment shifted over time. Seals had to be replaced. Ice started building up on the freezer frame after about 34 years likely due to a failed evaporator fan. Overall this refrigerator has been unreliable and costly to maintain. I do not recommend it.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Dented Fridge Careless/Improper Installation

amyretail123 10/24/2025

The actual refrigerator may not be worthy of 1 star although I deeply regret buying this model and buying from LG. It was disappointing that it arrived with multiple dents on the front panel. When contacting LG I was told I had 2 options accept compensation for accepting it damage but did not tell me the amount of compensation or replace the unit. After having it for a few weeks our family does not like the model. Specifically on the fridge the door slams maybe an instal issue the lower compartments are not deep enough for bagged frozen fruit to stand upright adequately. The crushed ice is difficult to contain in a glass/cup and ends up with pieces on the floor. However my biggest issue is the lack of response and responsibility from LG regarding a poor and careless install that has done thousands of dollars in floor damage. I have called and emailed with details and send supporting photos and videos.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Michael Brown 10/7/2025

Delivery service is despicable. They call me day before delivery and give me a 1-3 p.m. window. They text me the next day 10 minutes till start of window stating that my delivery is scheduled for 2 days later. JUST LIKE THAT And the guy who originally called with the appointment refuses to answer the phone. LG should hire a more responsible and respectful carrier. Anyway I still dont have my refrigerator. And customer service has responded yet.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Great Fridge but not great ice

mogusst 10/1/2025

Does LG sell an in-freezer ice maker addition for this model? We run out of ice constantly because the door dispenser holds so little ice. I cannot believe that a giant fridge like this only makes enough ice for drinks for a dinner for four -- once.
Originally posted on lg.com

Yes, I recommend this product

2 Stars

JUNK

Normal User 9/20/2025

Ive come to the conclusion that this refrigerator and most LG products are now complete trash I just cant believe a few years into owning this refrigerator. The amount of things that have gone wrong with it or broken on it. The waterline constantly has a slow drip from the front of the roof refrigerator Door seal has gone bad constant state of inconsistent temperatures throughout the fridge have already had to replace the compressor on it After a terrible experience with an LG washing machine and now this I dont think Ill ever buy another LG product
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Do NOT Recommend LG Fridge

Poonam Bhatla 8/20/2025

I heard about LG brand that it is not good and durable. But I realized when we bought 4 door refrigerator. Since we have bought there is an ongoing problem. First with ice maker it stopped working. Then compressor and now condenser blown off within a month. Since fridge was not working for a week during our absence all food and expensive medicines went bad. Refrigerator was stinking badly. Its unusable and LG customer service states that as long as fridge is working they cant replace even though its unusable. It is stinking badly for 1 week. Smell is not going away. I cant use it. There is no solution from LG. I do NOT recommend LG brand refrigerators Horrible experience
Originally posted on lg.com

No, I do not recommend this product

1 Stars

TOTAL GARBAGE

AJM1 8/19/2025

Total garbage. DO NOT BUY ANY LG REFRIGERATIOR As is well known the compressor failed. LG sent an authorized technician who replaced the compressor. One week later that one failed. Now they are having delays in getting another one. I have lost all of my food twice. Called LG and they said tough luck.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Replaced 3 compressors in less than 6 years.

Wayne M Richards 8/16/2025

Replaced 3 compressors in less than 6 years paid for the labor on one of the replacement over $400 plus more than a $1000 worth of damage food.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

LG tech pronounced fridge is inoperable

Jssssb 8/14/2025

I owned this refrigerator for ~ 5 years. Just had LG tech tell me the fridge cannot be fixed. Replaced the compressor and condenser. This is is 2nd visit by technician. Now the issue is the piping internally is leaking coolant. Why are the lines leaking- corrosion? No idea. There are lawsuits against LG due to early failure rates on their fridges. Beware
Originally posted on lg.com

No, I do not recommend this product

1 Stars

WARNING - Dont pay LG for repair service

katydid01 8/7/2025

Please learn from my mistake...when the compressor in this model ultimately fails which it will its just a matter of how soon after you buy it and how many times DO NOT pay to have LG come and service it. I loved this refrigerator which was why I decide to pay to have LG service it after the compressor failed for the second time and it was past the initial 3 years. BIG MISTAKE The technician replaced the compressor dyer coil and updated the board. That repair lasted all of two weeks before it failed again and all the food in my refrigerator spoiled while I was on vacation. I immediately reported the problem long story short 3 weeks later and I still waiting for a technician to be located that can come and confirm it is not repairable before LG will honor the 90 repair warranty and refund my $420.14 repair fee. I have spent countless hours in follow up a whole day off work waiting for a repair technician that never came and now three weeks later no closer to resolution. My only option seems to be to dispute the charge with my credit card company so I can go out and buy a replacement that will not be from LG. Save yourself some time energy and $. If this model fails dont bother trying to repair it - you will be sorry and will waste money you could put toward a replacement.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Run dont walk away from this fridge and LG

katydid01 7/31/2025

When it worked I really liked this fridge. It has a nice large capacity and does not feel cheap when you open and close the doors like some other manufacturers. The problem however that mine is a lemon. It has had the compressor condensor coil and computer board replaced twice most recently a month ago. That repair only lasted less than 3 weeks before the fridge failed again while I was on vacation. I came home on 7/19 to a fridge full of rotten food - the food I had purchased to replace all the food I had to throw away less than a month earlier when the fridge failed while I was working a very long shift at work. I immediately called LG on 7/19 to request that my repair fee of $420.14 be refunded so that I could just go out and put that toward the purchase of a new fridge as this one is clearly defective. I was told the only way I could get the fee for the failed repair refunded was to have a technician come out and evaluate the fridge to determine if is was in fact not repairable. $420 is a lot of money to me money I could put toward another fridge so I reluctantly agreed. I was told a service technician would be coming out on 7/30 and to be home and available between 8-5 for the service. On 7/29 I called LG to confirm the technician was still coming as I had never heard anything from the technician confirming the service date and time. Bear in mind I have not been without a working fridge in my kitchen since 7/19. I was told that the technician would be there and to be available on 7/30. On 7/30 I called LG again at 9:30 as I had still not gotten any communication from the technician with a window of time they would arrive. I was told again by LG Customer Service the technician was coming and I would get a call from them 30 minutes before they arrived. I waited at home all day never hearing anything. I called again at 4:20 pm and this time was told the technician was not coming the appointment had been cancelled on 7/21 but no one had called texted or emailed me to let me know. At this point I am livid. I was forwarded to a supervisor I asked again to please refund me the money I paid for the failed service so that I can just go out and buy a new fridge. At this point I have not faith in the fridge and have lost faith the LG will do anything to make things right. The supervisor assured me that I would be getting assistance from the Presidential Support team. 7/31 - I receive a VM and text from an agent from the Presidential support team telling me they would be sending a technician to my house and would call me next week to make sure they had arrived. This is simply not acceptable. I call again. This time I am told a Warranty Service company would be contacting me to come and service the fridge tomorrow. I again just ask that this be made right either replace this clearly defective fridge or refund my $ so I can go buy a NOT LG fridge. I am told I need to wait for a technician to certify that my fridge is not repairable. This agent was at least kind and empathetic to my plight. I then get a call from the Service Warranty Company telling me they cant come and service my fridge because they dont have any technicians with the proper certification and they dont know why LG keeps sending referrals to them. I am not making this up - this is truly the run around I have been getting. Its frankly exhausting and I have lost all hope that this will be made right. The worst part is that prior to this experience I was a fan of LG appliances and have other LG appliances in my home. When the fridge was repaired the first time a couple years ago I had A good experience and was only without a fridge for a few days. Based on what I have experienced my opinion has changed. Learn from my experience and save yourself time energy and stress and just buy from another company. This is by far the worst customer service I have ever experienced. If I somehow get a satisfactory resolution I will come back and update this post but I dont have a lot of faith at this point.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

lg thin q refrigators are junk

gwy jr 7/30/2025

do not buy lg refrigerator s they are junk for alot of money
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Fridge works water dispenser causes home damage

Joel 6 7/28/2025

Fridge works well but water dispenser paddle kept getting stuck and soaking whomever was using it to fill up water. One morning I came downstairs and it was dispensing water all over our kitchen floors which created damage. We have not used the water dispenser again and shut off the water to it.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Buyer Beware

DF1910 7/14/2025

Product: LG Refrigerator Purchased 2 years ago Issue: Ice maker fan motor failed no warranty coverage Very disappointed with LG. After only two years the ice maker fan motor failed on my refrigeratorjust outside of the 1-year warranty. I called LG support and was told it would cost $399 just to have someone come out and diagnose the problem with repairs being extra. Thats outrageous. For a premium brand I expected better quality and a longer-lasting product. Fridges should last a lot longer than this especially when youre paying top dollar. Theres no excuse for such an essential part to fail this soon. Bottom line: If youre thinking about buying LG be aware that support is expensive and short-lived. I wont be buying LG again.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

design fault

billie89 6/20/2025

Originally posted on lg.com

Yes, I recommend this product

1 Stars

broken filter cover

KOCCC 6/17/2025

Originally posted on lg.com

No, I do not recommend this product

1 Stars

Lg fridge with dispenser 6/3/2025

Avoid purchasing this refrigerator LG services will not provide repairs this is a deceptive practice Ive owned my refrigerator for fewer than three years and it consistently malfunctions displaying FFE error codes and spontaneously shutting down. We have incurred losses exceeding $400 in spoiled groceries due to this appliance. The freezer fails to maintain a freezing temperature resulting in the thawing of meats and ice cream and water leakage promotes mold proliferation. Furthermore weve spent $1500 repairing water damage to the floor with additional expenses for replacement components. This refrigerator is ill-suited for households particularly those with children. The LG technician after repeated calls spanning several months finally arrived only to depart leaving the upper control panel with exposed wiring and circuitry. This constitutes unacceptable and frankly appalling customer service. The cumulative expenses from discarded groceries mold remediation and replacement parts have surpassed the initial cost of the refrigerator itself. the capacity is also big but b/c its slading the hinge starts to stop working and you have to replace that The shelving can be so diffult b/ i can only fit 1 carton of milk how about juice???
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Skip this one

Nina R 5/26/2025

Cooling fan motor started making an awful noise at 1 year and a half. The fan is done. I should have read the reviews before purchasing - currently regretting this expensive purchase
Originally posted on lg.com

No, I do not recommend this product

1 Stars

HOT GARBAGE

bobu88 5/23/2025

This is the biggest piece of junk you will ever buy STAY AWAY BUY ANY OTHER BRAND LG IS A JOKE TO DEAL WITH wont honor any kind of warranties and no wonder the got sued
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Would not recommend

SoonToBeFormerLGCustomer 5/18/2025

Bought model LMXS28626S from Costco few years ago. LG has deep discount on this model right now beware Capacity and compartments are good size but the interior design is useless if the fridge does not work. Few months after the installation the compressor died. A local LG authorized dealer replaced the compressor under warranty parts+labor. The tech said this was a common issue with LG refrigerators. Fast forward a few years the compressor and PCB board brain of the fridge died fridge stopped working. LG unable to tell me what is covered under warranty until a tech comes out to diagnose the issue. LG offers a flat rate $399+tax repair program in lieu of a well manufactured product. Had to throw out hundreds of dollars worth in food spoilage. Add that to the cost of the repairs and you are out thousands. Would not recommend this brand/model.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

TERRIBLE SERVICE

Ern415 5/10/2025

Had refrigerator DELIVERED ON SATURDAY AT 12:30pm when they plugged it in it was making a ticking noise. They fixed that 3 hours later the refrigerator stopped working at all NO POWER $200 in food trashed. Called Home Depot they referred to LG called LG they say Home Depot and that LG is Warranty support is closed TERRIBLE PRODUCT TERRIBLE CUSTOMER SUPPORT AFTER BEING TRANDFERED 4 times and 34 minutes later STILL GARBAGE AND NO HELP DO NOT BUY LG ANYTHING. YOU WILL GET NO HELP IF SOMETHING GOES WRONG
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great refrigerator

TimJ85 5/5/2025

The refrigerator is great. However that huge dent/scratch on the front of it is not satisfying at all...
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Stay away from LG appliances

JvTexas 5/3/2025

Owned 2 LG French door refrigerators. On both of them Compressor failed 2 times and lost food. Not worth spending money to repair though parts under warranty. Not sure how long will last after the repair. Own LG washer dryer gas stove OTC microwave and dishwasher - all had issues once the parts warranty period ends. Stay away LG appliances.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Do Not Waste Your Money

Crystal B 5/1/2025

I have purchased 4 refrigerators in my lifetime and this model is one of them. It was by far the worst refrigerator Ive ever purchased. I bought it in 2018 and today it stopped working after only 7 years. All my food perished. Ive never had a fridge go out. In fact I have one from the 1990s in my garage. I spent a good two hours on the LG website trying to get connected to a repair service. They cant come out for more than 5 days and they are charging $450.00. I feel like this is a racket. A way to force people into continually paying. If I could I would get rid of this and buy a cheap fridge that isnt computerized. They seem to last a lot longer. Do not recommend LG appliances. I have a washer dryer set I also hate. Full of regret. Website customer service is also poor.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Do not buy

Yesii 4/24/2025

Purchased this less than a year ago and have had nothing but trouble. Put in a service order April 5th here we are April 24th still not working. They replaced the freezer motor and still not freezing or ice cubes now was told it would be 8 more days until they come out. Save your money
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Bad from the start

Tdporter 4/19/2025

One of the most unreliable brands in the appliance category. I purchased this refrigerator from lg.com and since the day it was delivered 4/3/2025 it has had problems. Delivery technician said there was a problem with the water dispenser when he was showing me around the new fridge. OK no water... I havent had the refrigerator two plus weeks and now the compressor has gone out. Had I listened to the reviews I could have saved myself the headache. Lg only wants to replace parts not make you whole. Stay away. Trust me
Originally posted on lg.com

No, I do not recommend this product

1 Stars

multiple repairs after 2 few years

katestar68 4/11/2025

bought this fridge in 2022 from Home Depot with an extended home protection plan have had multiple repairs . the compressor failed 6 months ago was replaced. 3 weeks ago the fridge stopped cooling again. repair buy was sent out the repair only lasted 5 days. repair guy says that fridge was not repairable He would recommend LG replace the entire unit. Do not recommend any fridge with a linear compressor. hope that they can replace in a timely manner
Originally posted on lg.com

No, I do not recommend this product

    Customers Also Viewed

    View Product - 4.5 cu. ft. Ultra Large Capacity Top Load Washer with Impeller & TurboDrum™ Technology

    4.5 cu. ft. Ultra Large Capacity Top Load Washer with Impeller & TurboDrum™ Technology

    LG WT7000CW

    Product Rating Stars   4.0

    Regular Price  $768.99

    Our Price $699.99

    You Save $69

    See Details